For Travel Agents: Booking Private Transfers and Tours in Far North Queensland

When a travel agent books a client with us, they are trusting us with their reputation as well as their client's holiday. This post is for agents and travel advisers who are planning Far North Queensland itineraries, whether for the coming summer or for 2027.

what we provide

• Private airport and accommodation transfers between Cairns Airport, Cairns, the Northern Beaches, Palm Cove, Port Douglas, Mossman, the Atherton Tablelands and Mission Beach, south as far as Cardwell and north to Cooktown, plus transfers to attractions and Cairns Marlin Marina for reef departures.

• Private day tours to the Daintree and Cape Tribulation, Kuranda, Paronella Park and Port Douglas' wildlife parks, with entries and meals arranged in advance.

• Custom charters by the half-day or full day for clients with their own plans.



• Corporate and group transport for conferences, incentives and events, with multiple vehicles available for larger groups.

why agents use a private service for fnq

The distances in Far North Queensland are often larger than clients expect. Port Douglas is roughly an hour from Cairns Airport, and a Daintree and Cape Tribulation day is a long one. A private service removes most of the friction:



• Our driver meets your clients inside the terminal at the baggage carousel, holding a sign with their surname.
• Flights are tracked, and there is no extra charge if a flight is delayed.
• Only your clients travel in the vehicle. We never combine bookings.
• Vehicles are air-conditioned Mercedes vans carrying up to seven passengers.
• A female driver can be requested, subject to availability.
• Child seats can be supplied on request.

what helps us look after your clients

To make arrivals run smoothly, please include:

1. Flight numbers for every arrival and departure.
2. Return transfers at the time of booking. It guarantees the timing your client needs.
3. Passenger numbers, children's ages and luggage. Oversized items such as golf bags or dive gear can be accommodated if we know in advance.
4. Any stops on a transfer, arranged in advance (an additional charge applies).

• Dietary requirements for tours that include meals.

Seasonal notes for your clients

• School holidays book out earlier. The Queensland summer school holidays run from 12 December 2026 to 26 January 2027.
• Christmas Day: our transfers operate every day of the year except Christmas Day.
• Wet season: cyclone season officially runs from 1 November to 30 April, and stinger season from about November to May. Clients travelling then should know to swim at patrolled beaches and should have travel insurance in place.
• Attraction closures occasionally affect itineraries. For example, the Kuranda Scenic Railway has scheduled maintenance closures. We check these when confirming tours.

OUR INDUSTRY PARTNER PROGRAM

We run an industry partner program for travel agents and other tourism businesses. You can apply on our travel agent members page. Partners who have already joined can access their private partner page from there.

If you would like to talk about a group, an itinerary or ongoing work, contact us on +61 408 391 687 or info@heathersprivatetransfersandtours.com.